FAQ

One Family — Frequently Asked Questions

What is One Family merch?

The official merch line of the EBX Cares and Lord Lamont Father and Son podcast — a celebration of life, music, and culture. Every piece carries our noir gold-on-black aesthetic, and every purchase funds the launch of The One Family Agency, our nonprofit initiative building community health & enterprise infrastructure.

How long does shipping take?

Every piece is printed to order, just for you. Production takes 2–5 business days, then delivery typically runs 3–5 business days in the US. Standard shipping is typically $4.69–$8.79, express is $11.99–$12.49, and standard shipping is free on US orders $65+. You will get tracking the moment your order ships.

What is your return policy?

Unworn items in original condition can be returned within 30 days of delivery for a full refund. See our Returns and Exchanges page for the steps. If your order arrives damaged, misprinted, or wrong, we replace it free.

How do I use my discount code?

Enter your code at checkout in the discount box before you pay. One code per order. Right now, the first 50 orders get 25% off with code ONEFAMILY25, one use per customer.

Who do I contact about my order?

Email us at killakindsx@gmail.com or reach us through the Contact Us page — a real person from the family answers every message. One family takes care of its own.

How do sizes run?

All One Family apparel is unisex. See our Size Guide for how to measure and fit notes by piece.