Shipping policy
Shipping Policy
Every One Family piece is printed to order, just for you — a father-and-son brand, built to last.
Production Time: Production takes 2–5 business days before your order ships. Tracking is emailed as soon as your order ships.
US Shipping Rates & Times: Shipping is calculated at checkout. Standard (US) is typically $4.69–$8.79, with delivery typically 3–5 business days after production. Express (US) is $11.99–$12.49. FREE standard shipping on all US orders $65+. Delivery times are estimates from the ship date.
Multiple Shipments: Each piece ships when it is ready, so multi-item orders may arrive in more than one shipment, each with its own tracking.
Order Tracking: Your tracking number is emailed when your order ships; it may take 24–48 hours to start updating.
International Orders: Shipping is calculated at checkout and delivery times vary by destination. Customs fees, duties, and taxes are the customer's responsibility.
Address Issues: You are responsible for the address provided at checkout. Packages returned because of an incorrect address can be reshipped at the customer's cost.
Lost, Stolen, or Damaged: If tracking shows delivered but your order has not arrived, wait 2 business days, then contact us. Orders that arrive damaged, misprinted, or wrong are replaced free — the One Family standard, our promise.
Questions: killakindsx@gmail.com
One family. Salute!